PRIVACY NOTICE – Oxygen Homecare (Pty) Ltd

This privacy notice is issued by Oxygen Homecare (Pty) Ltd , hereafter referred to as Oxygen Homecare.

 

INTRODUCTION

Oxygen Homecare respects your privacy and takes it very seriously.

The purpose of this policy is to describe how we collect, use, disclose, and store your personal information. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.


APPLICATION

This policy applies to you when you visit our website: www.oxygenhomecare.co.za.


SCOPE

Your personal information includes information we collect when you:

  • Visit our website;
  • Apply for or subscribe to our website, newsletter, or other Oxygen Homecare services;
  • Create a user account on our website and manage your personal profile;
  • Contact or communicate with us via the website;
  • Submit responses relating to our services or products;
  • Participate in surveys, provide feedback, rate services, or make content available on the website;
  • Opt-in to marketing communications;
  • Make your information available on the website;
  • Download any information from the website.

It excludes:

  • Information anonymized to prevent identification;
  • Permanently de-identified data;
  • Non-personal statistical information;
  • Information disclosed voluntarily in a public environment (e.g., blogs, forums, or discussion boards).

ACCEPTANCE AND CHANGES

You must accept all terms of this policy when registering for our services. If you disagree with anything in this policy, you may not register for or use our services. You must be 18 years or older or have legal capacity to enter into binding agreements to access our website or services.


CONSENT

We will obtain your consent to collect, use, disclose, and store personal information:

  • In accordance with applicable laws (e.g., POPIA, Chapter 3, Section 11); and
  • At the time you provide registration or optional information.

INFORMATION COLLECTION & USE

Oxygen Homecare is the sole owner of the information collected on this site and via other channels. We will not sell, share, or rent this information in ways other than disclosed in this policy.


DATA COLLECTION METHODS

  1. Direct Interactions:
    • You may provide personal information (e.g., identity, contact details) through account setup, form submissions, or communications.
  2. Automated Technologies:
    • As you browse, we collect data via cookies, server logs, and similar technologies (e.g., Google Analytics).
  3. Third Parties:
    • We may receive data about you from third parties (e.g., payment processors like Payfast or platforms like Mailchimp, LinkedIn, Facebook).

COOKIES

Cookies enhance your website experience. You can control cookies through your browser settings. Refusing cookies may limit certain website features.

For more information on cookies, visit www.allaboutcookies.org.


LOG FILES

We gather log data (e.g., IP addresses, browser type) for system administration and analytics.


SHARING INFORMATION

Oxygen Homecare shares aggregated demographic data with partners or service providers when necessary to deliver services. These parties are bound to use information only for agreed purposes.


SECURITY AND DATA STORAGE

We implement robust measures to protect personal information, including encryption (SSL), secure servers, and restricted access.


ACCESS AND CHOICE

You may:

  • Access, update, or delete your personal data by contacting us at info@oxygenhomecare.co.za.
  • Opt out of communications by clicking “Unsubscribe” in emails or contacting us.

LEGAL DISCLOSURES

Oxygen Homecare may disclose personal data:

  • In compliance with legal requirements;
  • During mergers, acquisitions, or business changes;
  • With your prior consent.

NOTIFICATION OF CHANGES

Updates to this policy will be posted on our website. Please review this policy periodically for changes.


DATA PROTECTION RIGHTS

You have rights under data protection laws, including:

  • Access to your data;
  • Correction of inaccuracies;
  • Data deletion;
  • Restriction or objection to processing;
  • Data portability.

For requests, contact us at info@oxygenhomecare.co.za.


Thank you for trusting Oxygen Homecare!